Welcome to Disruptor Beam Customer Service
Welcome to the support page for Disruptor Beam, the developers behind Star Trek Timelines! If you have a support request, please look through our Knowledge Base for an answer to your question. Or, if you cannot find an answer in the Knowledge Base, please submit a support request to our team.
Find us also at:
- https://forums.disruptorbeam.com/stt
- https://www.facebook.com/startrektimelines
- https://twitter.com/STTimelines
General
Announcements
Game Introduction
Gameplay
Captain's Profile
Crew and Ships
- ★ I can't dismiss or fuse my crew. Why?
- How do I know what my Crew's stats will be?
- Understanding your Crew
- How do I improve my crew?
- Obtaining Specific Items
- How can I acquire new Crew?
Factions
Narrative Features
Competitive Features
- Why is my Ship getting hit while Cloaked?
- Why did my Battle Arena rank go down after a win?
- Is there Player vs. Player Combat in Star Trek Timelines?
- The Battle Arena
- Why am I unranked in the Battle Arena?
- The Gauntlet
Social Features
Technical
Purchases
- ★ I have an issue with a purchase, what should I do?
- ★ Purchases made in other currencies than USD
- ★ Invoices from Apple App Store, things to know.
- Claiming and cancelling a Monthly Card
- What can I expect from a Time Portal pack?
- Where did my Time Portal pulls go?
Troubleshooting
- ★ My game was reset. What should I do?
- ★ How do I play Star Trek Timelines on multiple devices or Facebook?
- ★ FAQ - STAR TREK TIMELINES on Facebook Games and Facebook Gameroom
- Why don't I see any Advertisements?
- iPad system constraints
- How to change your Email Address